The quality management system of eDOC AS has been certified again according to the DIN standard EN 9100. We are very proud to fulfill the high demands on quality, safety and reliability. Among others, this qualifies us as a service provider for the aerospace industry and we are listed in the OASIS (Online Aerospace Supplier Information System) database as an EN9100:2018 certified service provider.
Within one week, all quality-related processes at all eDOC AS locations were audited and certified according to EN 9100. Our quality management system enables us to meet the high-quality requirements in all service areas. The requirements of our customers are systematically and consistently met and the quality of our services is ensured to the highest degree.
The EN 9100 is an extension of the ISO 9001. The EN 9100 certification stands for a modern definition of quality and is intended to ensure current customer requirements. Not only the fulfilment of standards is considered, but also the strategic orientation of the management.
EN 9100 bases on the following principles:
- Customer orientation
- Leadership
- Involvement of people
- The process-oriented approach
- Improvement
- Fact-based decision making
- Relationship management
The respective criteria of the EN 9100 standard have been defined for the aerospace and defence industries. This is to ensure the specific requirements for meeting safety, transparency and quality of these sensitive industries.